Meet and assist emirates

Anyone used the meet & greet service at the Dubai Airport? - Family Travel - Essential Baby

meet and assist emirates

Can my child travel alone on an Emirates flight? Are there special services if I'm travelling with young children or infants? What are the ticketing rules for child. marhaba provides a meet & greet service and airport lounges for arrivals, departures and transfers at Dubai, Al Maktoum and Bahrain International airports. A Meet and Assist Service is available to guide you to and from the aircraft gate, or if you prefer, you may make use of wheelchair assistance. At your request, we .

A flight attendant will provide updates to you when announcements are made during the flight.

Dubai Meet and Greet Airport Assistance

Onboard headphones are compatible with standard hearing aids switched to the T position. On all Emirates aircraft, prerecorded video safety briefings are captioned in both English and Arabic.

meet and assist emirates

We also offer many movies that are closed captioned on Emirates aircraft equipped with the ice digital widescreen in-flight entertainment system. We typically offer about 30 new-release movies with closed captioning each month.

To explore specific services and amenities available on your next trip with Emirates, please use our service finder. Blind or visually impaired passengers Making a Reservation If you are blind or visually impaired and require guidance assistance or directions upon arrival at the airport, or any other special assistance during your journey with us, please let us know at the time of booking.

meet and assist emirates

If you have booked your flight on emirates. At the Airport A Meet and Assist Service is available to guide you to and from the aircraft gate, or if you prefer, you may make use of wheelchair assistance.

At your request, we can also provide you with flight connection and transfer assistance. Onboard Individual safety briefings are given to any customer who requests one.

Inside the kitchen of Emirates Airline, the world’s largest flying restaurant

Every Emirates aircraft comes equipped with safety briefing cards printed in Braille for our customers who have vision disabilities. Our flight attendants will read you the meal menu options, identify food items and their placement on your tray, and assist with opening packages upon request. Due to safety regulations, you will not be allocated an exit-row seat.

Passengers with restricted mobility Airport wheelchairs Wheelchairs are available at all airport locations, and we can assist you with transportation from the terminal entrance or a vehicle drop-off point adjacent to the entrance to the boarding gate, transportation to make connections, and transportation from the aircraft to the terminal entrance or a vehicle pick-up point adjacent to the entrance at your destination.

Traveling with your own wheelchair or assistive device Emirates accepts motorized and nonmotorized wheelchairs and assistive devices for transport.

meet and assist emirates

However, there are some restrictions on size and weight that you should discuss with your booking agent at the time of booking. We provide storage for one passenger's collapsible, manual wheelchair in the aircraft cabin on many Emirates aircraft on a first-come, first-served basis, if you request preboarding assistance at the departure gate. If you wish to take your own wheelchair to the gate, you must arrive at the gate at least 60 minutes prior to departure.

Dubai International Airport | Essential information | Emirates Australia

Wheelchairs or assistive devices that are too large or heavy to be accommodated in the aircraft cabin will be carried in the hold. Noncollapsible wheelchairs, electric wheelchairs, and power scooters are accepted as checked baggage. These items can be checked at the main check-in counter. If you travel with a battery-powered wheelchair or other mobility aid, certain safeguards must be taken before you travel. Passengers with restricted mobility Airport wheelchairs Wheelchairs are available at all airport locations, and we can assist you with transportation from the terminal entrance or a vehicle drop-off point adjacent to the entrance to the boarding gate, making connections if applicableand transportation from the aircraft to the terminal entrance or a vehicle pick-up point adjacent to the entrance at your destination.

Travelling with your own wheelchair or assistive device Emirates accepts motorised and non-motorised wheelchairs and assistive devices for transport. However, there are some restrictions on size and weight that you should discuss with your booking agent at the time of booking.

We provide storage for one passenger's collapsible, manual wheelchair in the aircraft cabin on many Emirates aircraft on a first-come first-served basis, if you request for pre-boarding assistance at the departure gate. If you wish to take your own wheelchair to the gate, you must arrive at the gate at least 60 minutes prior to departure.

Dubai International Airport

Wheelchairs or assistive devices that are too large or heavy to be accommodated in the aircraft cabin will be carried in the hold. Non-collapsible wheelchairs, electric wheelchairs, and power scooters are accepted as checked baggage. These items can be checked at the main check-in counter. If you travel with a battery-powered wheelchair or other mobility aid, certain safeguards must be taken before you travel. Please provide us with at least 48 hours advance notice of your requirement and advise us of the dimensions and weight, and the type of battery used for your equipment.

Also, be sure to check in at the airport at least one hour ahead of scheduled check-in time so that we can ensure that your equipment is transported in accordance with all dangerous goods handling requirements.

  • Anyone used the meet & greet service at the Dubai Airport?
  • Information for Customers with Special Needs
  • Information for customers with special needs

When necessary, we will disassemble and reassemble wheelchairs or assistive devices for customers when they travel. If we do need to disassemble your wheelchair, our employees will need instructions: Medical equipment and up to two assistive devices which are approved for transportation in cabin do not count towards the number of carry-on baggage a passenger is allowed free of charge.

The cane or crutches must lie flat on the floor and should not block emergency exits or protrude into the aisle. Pre-boarding assistance Passengers with special needs will be provided with pre-boarding assistance upon request, allowing the opportunity to be seated prior to general boarding.

Information for Customers with Special Needs | Health | Before you fly | Emirates Canada

Assistance and accessibility in-flight Onboard wheelchair Onboard wheelchairs designed to fit in the aisle of our aircraft are available on all Emirates flights to assist non-ambulatory passengers to move to and from the aircraft lavatory. Stowage of carry-on items Assistance with stowing and retrieval of carry-on items and small assistive devices permitted to be carried on board the aircraft is furnished upon request.

meet and assist emirates

Aisle seats with movable armrests We provide aisle seats with movable armrests so passengers who use wheelchairs to board the aircraft can more easily transfer into their seats. The number and locations of aisle seats with movable armrests may vary by aircraft type.

You may select a seat with a movable armrest through your reservations agent or, where available, during online check-in using the seat map for your flight on emirates. Oxygen information Therapeutic oxygen Emirates can provide onboard therapeutic oxygen, subject to availability.